Frequently Asked Questions

Saxalit is a privacy protection app that enables you to find and remove your personal information such as name, address, phone number, relatives, and more, on the data broker sites that collect and sell it without your consent.

We simplify the opt-out process across the major data brokers and walk you through a seamless escalation path, including formal legal appeal letters, when brokers refuse to comply.

Data brokers (also called people-search sites or data aggregators) are companies that collect personal information from public records, social media, online activity, and third-party sources. They package and sell this data to advertisers, landlords, employers, and, unfortunately, anyone else willing to pay, including scammers and criminal organizations.

Common data brokers include Spokeo, Whitepages, BeenVerified, Intelius, MyLife, LexisNexis, and many others.

The exposure of your home address, phone number, email address, place of employment, family members, and daily patterns creates real risks:

• Stalking and harassment — anyone can find exactly where you live
• Identity theft — your details are used to open fraudulent accounts
• Targeted scams — personalized phishing attacks using your real information
• Doxxing — coordinated harassment campaigns that start with data broker profiles
• Unwanted contact — spam calls, junk mail, and solicitation

Removing your data reduces your digital footprint and makes you a significantly harder target.

Companies like Confidently, DeleteMe, EasyOptOuts, IDX, Kanary, Optery, and ReputationDefender all offer data removal, but independent research exposes serious problems with this approach.

They don't work. Studies by Consumer Reports and UC Irvine found these services achieve only a 24% removal rate over four months. The Consumer Reports headline said it plainly: "Data removal services are mostly worthless."

They're expensive. You pay a premium subscription price for a product that fails three out of four times.

They create the problem they claim to solve. To submit requests on your behalf, these companies must first collect your personal information, including your name, address, date of birth, and more. You're handing your data to yet another company that profits from it.

The same research tells a different story about direct requests: individuals who submit their own opt-outs achieve a 70% success rate.

The catch is that doing it yourself manually is a full-time job. Every broker has its own process (web forms, email, certified mail, phone calls), and many are deliberately confusing. Listings also reappear as brokers refresh their data sources.

Saxalit gives you the power to simplify and speed up your own data removal. We guide you through your own opt-outs, help you handle follow-ups, remind you to monitor for re-appearances, and streamline escalation with legal appeal letters when brokers don't comply. What would take hundreds of hours a year now takes minutes.

Once you create your Saxalit account, we get to work:

1. Present a tailored list of data brokers where your profile can been found
2. Provide direct links to each broker's opt-out page, with step-by-step instructions and tips specific to that broker
3. Track which requests have been acknowledged and confirmed
4. Remind you to follow up with brokers that don't respond within their required timeframe
5. Walk you through sending formal legal appeal letters for brokers that remain non-compliant
6. Keep a clear, organized record of the entire process so you stay informed and in control of your data at all times

Most data brokers process removal requests within 3–30 days. Some comply within 48 hours; others take the full statutory period allowed by applicable law.

Your Saxalit dashboard shows a live status for each removal so you always know where things stand. Typically, the majority of your profiles are removed within the first two weeks.

Our current list covers 45 brokers. These are the most active and harmful in the market.

Realistically, it's impossible to scrub your information from every data broker site on the internet. So we focus where it matters most: the brokers with the widest reach, the most aggressive data practices, and the greatest risk to your privacy. We continuously evaluate and expand the list as new brokers emerge or existing ones become more problematic.

Data brokers regularly re-ingest information from public records and third-party sources, so removed profiles can reappear, often within weeks. This is why one-time removal isn't enough.

Saxalit provides continuous monitoring reminders. We enable you to scan for your information on an ongoing basis and submit new removal requests whenever a listing resurfaces. Active engaged subscribers get true ongoing protection, not a single cleanup.

Non-compliance is exactly where Saxalit steps in with a clear escalation process. We generate a formal legal appeal letter for you, citing applicable federal and state law, and demand compliance within 15 calendar days.

Several federal and state laws create enforceable rights around your personal data:

• Fair Credit Reporting Act (FCRA): governs how consumer information is collected and shared
• Gramm-Leach-Bliley Act (GLBA): restricts use of consumer financial data
• FTC Act, Section 5: prohibits unfair or deceptive practices, including misrepresenting privacy policies
• State privacy laws: California (CCPA/CPRA), Virginia (CDPA), Colorado, Connecticut, and many others require data brokers to honor deletion requests and, in some states, to register with the state

Saxalit's appeal letters reference the laws applicable to your state of residence, strengthening the legal pressure on non-compliant brokers.

Yes. If a broker remains non-compliant after escalation, you have several avenues:

• FTC: file at reportfraud.ftc.gov
• CFPB: file at consumerfinance.gov/complaint
• Your state Attorney General: many states have active privacy enforcement divisions
• Legal counsel: potential civil claims for negligence, invasion of privacy, or statutory damages

Saxalit provides documentation of your removal history to support any complaint you file.

Saxalit is not a law firm and does not provide legal advice. We are a privacy technology service that streamlines the data removal process and generates standardized appeal communications grounded in applicable law.

If you need legal representation or advice specific to your situation, we recommend consulting a qualified privacy attorney in your jurisdiction.

Your rights depend on where you live. If you are a resident of California, Texas, Vermont, or Oregon, you have legally enforceable deletion rights against data brokers operating in your state.

Even without a specific state law, many brokers voluntarily comply with opt-out requests to avoid regulatory scrutiny. Federal law (FCRA, GLBA, FTC Act) provides additional leverage in escalation. We apply every applicable legal framework to your removals.

None. We don't ask for any personal information to get started.

Since our entire purpose is to strengthen your privacy, we made deliberate choices about how Saxalit works. We use Google authentication so you can sign in without creating a separate account, and Stripe for billing so your payment information is handled directly by Stripe and never touches our servers. We also don't track your usage of the website, beyond the essential cookies required to keep the service running.

Yes. You can cancel anytime from your account settings with no penalty. After cancellation, active monitoring stops and no further removal requests are submitted. Data that has already been removed will generally stay removed until a broker re-ingests it from a public source, at which point there will be no active subscription to catch it.

Yes. We highly recommend that anyone in your family and community commits to protecting their privacy. Each member gets their own dedicated removal campaign and dashboard. Simply share the website link with anyone you care for.

To fully delete your account, log in, navigate to your Profile section, and click the Delete Account button. We hold your account data for 30 days in case you change your mind. After that, all your information is permanently deleted from our database, consistent with our privacy policy.